Opsware Process Automation System allows you to:
Today’s businesses demand ever-increasing service levels while requiring IT to do more with less.
In order to balance these two conflicting driving forces, IT organizations are compelled to look for market changing innovations that can help them gain a competitive edge. IT Process Automation is the answer to this, with the ability to deliver unmatched efficiency and productivity.
Opsware Process Automation System enables IT organization to simplify data center operations. Working together with existing system management solutions, Opsware Process Automation System delivers a tightly integrated process automation solution that works seamlessly to revolutionize your IT operations. By using Opsware Process Automation System to automate all common IT management processes, such as incident resolution, change orchestration, and repetitive maintenance tasks, your IT team will reap the benefits of having a fully empowered frontline IT, reduced escalations, and increased process efficiency across the board.
Automation of all steps in the triage, troubleshooting, and repair process dramatically reduces the volume of alerts that require IT staff response, thereby reducing overall support costs.
Visually guided repeatable resolution helps frontline staff resolve more incidents more quickly, freeing up senior staff to respond to strategic issues.
Automation of change and configuration management processes, to eliminate manual and error-prone procedures, providing high agility and responsiveness to meet changing business needs.
Complete audit trails of IT tasks and ITIL-compliant process templates help establish and reinforce repeatable and actionable ITIL processes.
Automation of ongoing IT maintenance tasks, such as checking backup logs or restarting file or printer servers, increases productivity of existing staff.
1000+ automation operations and configurable resolution templates automate common IT tasks without requiring scripting.
Leveraging existing system management tools while creating fully integrated automation flows.
Read more about our specific solutions for ITIL/CMDB, Compliance, Configuration Management, Security, and Virtualization.