Privacy Policy


    This statement discloses the privacy practices for the,, and my.Loudcloud web sites. As part of the normal operation of this site, we collect and, in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information.

    Personally Identifiable Information We Collect

    Registration Information About You.

    We may ask for specific Personally Identifiable Information about you when you inquire about an Opsware Inc. service or product. For example, we may ask you for your e-mail address or phone number so we can provide you with additional materials or connect you with a representative.


    We place email links on this site to allow you to contact us directly. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve the site and our services, or review and discard the information.

    Automated Data Capture, Cookies.

    We may automatically track certain information about your use of this site., log IP addresses and browser types for system administration purposes. This information will be analyzed to constantly improve the value of the materials and services available on the web site.

    Use of Your Personally Identifiable Information

    Use by Opsware Inc.

    We will primarily use your Personally Identifiable Information to provide Opsware Inc. services and products to you.

    We also use Personally Identifiable Information to improve our marketing and promotional efforts, to analyze site usage, to improve our site and service offers, and to customize our site. We may use Personally Identifiable Information to deliver information to you and to contact you regarding administrative notices. We may also use Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Customer Service Agreement, License Agreement, Professional Service Agreement, Terms of Use, Acceptable Use Policy and this Privacy Policy.

    Opsware Inc. Service Partners.

    Opsware Inc. may provide some of its products and services through contractual arrangements with affiliates, service providers, partners and other third parties. Opsware Inc. and its service partners use your Personally Identifiable Information to deliver their goods and services.

    Opsware Inc. will encourage its service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to control by Opsware Inc.

    Both Opsware Inc. and its service partners may also use your Personally Identifiable Information to inform you of other products or services available from Opsware Inc. and its service partners. To opt out of receiving future notifications, see below.

    Links., include links to many sites, and new ones are added all the time. This Privacy Policy applies to the Opsware,, and sites only. Any information you submit to linked sites will be subject to the privacy policies of those sites, if any. You should review those policies carefully.

    Legal Disclosures.

    Opsware Inc. may disclose Personally Identifiable Information if required to do so by law or in the good-faith belief that such action is necessary to prevent injury or property damage. We may attempt to notify you when we are making such a disclosure, but we may not do so in an emergency or when we are prohibited by law or court order from giving such notice.

    Your Passwords.

    You should never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your Personally Identifiable Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.


    Opsware Inc. uses state-of-the-art commercially available technology to protect against unauthorized access to any Personally Identifiable Information that is stored electronically by Opsware Inc.

    Changes to This Policy.

    If we decide to change this privacy policy, we will post those changes here so that you will always know what information we gather, how we might use it and whether we will disclose it to anyone. Unless you opt out of receiving email notifications from us, we may also notify by email of changes to this policy. Problems? If for some reason you believe that Opsware Inc. has not adhered to this Privacy Policy, please notify us by email at [email protected].